TOS & Regulations

Each country has its own regulations regarding telephone calls, how they are initiated and how automation is or isn’t allowed. We’ll reference some US-centric rules, regulations and best practices below, but SEEK LEGAL ADVICE as you use Voiceoo or make any calls in your business or personal activities. Nothing below is to be considered legal advice.

The United States TCPA and General Best Practices:

Voiceoo’s AI-powered Voicemail drops are designed specifically as a tool for people to use. We do NOT allow for use of Voiceoo to leave “ringless voicemail” where calls bypass the ability for the recipient of the call to answer the phone. Similarly, please staff your teams so that if the person you are calling, answers the phone, talk to them. Voiceoo is designed for the scenario where the recipient does not answer, and you have a specific message you would like to leave them, personalized to them.

Voiceoo is not a robotic dialer. Read the US TCPA and have your legal counsel adv and Voiceoo expect you to act respectfully this includes checking Do Not Call lists if your activity is covered by that requirement. Voiceoo does not accept any responsibility for your failure to adhere to rules and regulations.  Also, adhere to privacy regulations in your country, state or other jurisdiction.